Member Benefits
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20% off for new members
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Free standard shipping
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20% off on your birthday
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Free in-store boot cleaning
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Early access to products + promos
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VIP experiences + events
Frequently Asked Questions
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What is the Timberland Community?
The Timberland Community is a free and simple membership program with no points, no tiers, just benefits. Members receive exclusive access to our sales and product drops and get 20% off when they sign up. Exclusions apply. We will also send a 20% off birthday gift each year to members who provide their date of birthday. And don't forget, members exclusively get free shipping anywhere in the continental US, see terms for details.
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How do I join the Timberland Community?
Joining the Timberland Community is easy and free! You can sign up in-store or by creating an account on Timberland.com. JOIN THE COMMUNITY!
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What does joining Community unlock?
When joining the Timberland Community you unlock the best of Timberland! With free shipping, exclusive access to sales and product drops, 20% off at sign up, 20% off annual birthday gift, free in-store boot cleaning at all Timberland® stores, sweepstakes opportunities and VIP experiences – what's not to like?
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I am a new Timberland Community member, how do I redeem my new member 20% discount?
Your 20% off is an online exclusive discount and can be redeemed at Timberland.com. Redeem code at checkout. This is a one-time use unique code that will be sent via email upon Community account creation. Offer cannot be combined with other offers. Exclusions apply.
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I signed up for the Timberland Community in store, do I still need to complete my account on Timberland.com?
Yes! In order to unlock all the benefits we offer you will need to complete your account on Timberland.com. If you signed up in store, you would have received an email to complete your account. Simply follow the directions from there and you will be all set!
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How do I cancel or delete my Timberland Community membership?
To cancel your Membership, call Timberland Customer Service toll-free at the applicable phone number (888-802-9947).
Cancellation of Membership will result in forfeiture of unused and/or unissued Benefits without liability of any kind to Timberland under any legal theory. -
When will I receive my birthday gift?
Members will receive their birthday gift within the month of their birthday. You must have your birthday filled out in your account to receive this special gift. Please note you must opt-in to marketing communications to receive this benefit. Birthday coupon is an online exclusive discount, can be redeemed at Timberland.com, and expires at the end of the calendar year.